Update Payment Info

You can update your credit card or payment method on file in your CRIBFLYER account. Keeping your payment information current ensures uninterrupted service and prevents billing issues.

If your account is past due

When you save a new card on a past due account, we charge the overdue payment to it right away. If the payment goes through, your websites come back online immediately.

If the bank declines the payment, your card is still saved, and the page tells you: "Your card was saved, but the payment on it was declined." Your account stays past due and your websites stay offline until the payment goes through. You will also get an email saying the same thing.

To fix a declined payment:

• Click Update Card and enter the card again, checking the card number, expiration date, security code and billing ZIP code.
• If the details are correct, call the number on the back of the card and ask the bank to approve the charge from CRIBFLYER.
• Or use a different card.

If the security code does not match

If the security code (CVC) you enter does not match what your bank has on file, the card is not saved and you are asked to enter it again. This catches a mistyped code before it causes a declined payment.